• Data entry - we obtain information from the provider and/or practice and enter this information into required database.
• File claims - most claims are filed electronically and only a few go on to paper. This is dependent upon the insurance carrier requirements.
• Statements - are directly mailed out from our offices With all the protocols of statements and collections done specifically to client's specifications.
• Payments - as we receive payments and explanations of benefits from client, we post these in to our database. Each EOB will be audited for correct payment and/or benefits.
• Reports - are done on a monthly basis. Because each provider and/or practice is different, we are always open to customize reports on client's requirements.

At RAMTeCH, confidentiality of medical records is assured by providing secure, locked, files for all records. Computerized records are password protected and kept separate from other databanks. RAMTeCH has a zero tolerance policy for any breach of confidentiality. Our flexible work environment allows direct communication around the clock when questions arise.

RAMTeCH takes responsibility for all the systems necessary to assure proper payments, as well as for keeping up with the constantly changing rules and regulations associated with medical billing.